Frequently Asked Questions

We offer Free US Shipping on all orders. Orders are typically processed within 1-2 business days. Once shipped, delivery usually takes between 5 to 12 business days depending on your location.

We want you to love your purchase. If you're not completely satisfied, we accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please visit our Contact page to initiate a return.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package's journey to your doorstep.

For optimal performance, direct sunlight is best. However, our high-efficiency solar panels are designed to capture energy even in cloudy or overcast conditions, though charging times may be slightly longer.

We're here to help! You can reach our customer support team via our Contact Us page or by emailing support@smartecodepot.com directly. We aim to respond to all inquiries within 24 hours.